Want To Talk?
Is something worrying you? If something makes you feel unsafe or unhappy, there are lots of people who will listen to you and try to help.
Help and advice
If you know an adult you can trust, someone like a school teacher or guardian, you can tell them that you are unhappy and explain what is worrying you. They will be able to help you. If you don’t feel that you can talk to anyone you know, there is advice here to help you find the right person to share your worries with.
Below is a selection of great places you can turn for support and guidance, but you can find our full range of help and advice pages here.
To do this quickly and easily, download the Mind of My Own app. This will get messages to social workers and other staff very quickly. Devon County Council is signed up for this.
ChildLine can help you get help and advice about a wide range of issues. You can talk to a counsellor online, send ChildLine an email or post on their message board. You can contact ChildLine via email, or call them anytime on 0800 1111 – all calls are free and confidential.
Thinkuknow will give you information about websites and internet safety, what’s good, what’s not and what you can do about it. There’s also a place where you can report things you feel uncomfortable with or if you are worried about someone you are chatting to online. All the information here is brought to you by the team at the NCA’s CEOP Command.
The NSPCC is a charity that works to keep children and young people safe. Call 0808 800 5000 if you are worried about your own safety or someone else’s. You can contact them for advice and support. They can take action if a child is in danger. If you or someone else is in immediate danger call the Police 999.
You might also want to contact your local youth centre. If you do, here are the contact details for youth hub senior youth workers at youth centres across Devon.
- Barnstaple Youth Hub – email@example.com
- Bideford Youth Hub – firstname.lastname@example.org
- Exeter Youth Hub – email@example.com
- Exmouth Youth Hub – firstname.lastname@example.org
- Okehampton Youth Hub – email@example.com
- Newton Abbot Youth Hub – firstname.lastname@example.org
- Totnes Youth Hub – email@example.com
- Tiverton Youth Hub – firstname.lastname@example.org
Make a complaint
Sometimes, the only way to get your voice heard is to make a complaint! If you feel that the services you have received are not what you expected, you have the right to do this. Have your say with Devon County Council in a safe space. We’ll make sure your complaint is taken seriously and dealt with sensitively. Plus, what you tell us could really help someone else in the future.
The best thing to do in the first instance is to download the Mind of My Own app, and use it to raise your concerns. All comments from the app go to the participation team, and we ensure that your comments and complaints can be dealt with promptly.
If you’re still unhappy, you can make a complaint directly to Children’s Services here. You have a legal right to have your complaint taken seriously; so the team, who are very friendly, will help you to get things sorted.
And if you do need to make a complaint, you are entitled to help from an advocate. More information about advocates and how to get one is available here.
Alternatively, you might also want to tell us when something is really good! In the same way as making a complaint, please use the contact details provided to say when things have gone well for you or a particular worker has done something that worked out great for you.