Helplines and online chat




Catch22 is committed to ensuring that care leavers have access to the best possible life chances when making the transition from the care system to independence.  They have also provided the National Care Advisory Service (NCAS) for 10 years, offering advice and information on leaving care and a benchmarking service to local authorities.





Childline has loads of information about anything that may be worrying you – and you can talk to someone on the phone or even by email at any time. Freephone 0800 1111 – 24 hours a day





NSPCC is a charity that works to keep children and young people safe. Call 0808 800 5000 if you are worried about your own safety or someone else’s. You can contact them for advice and support. They can take action if a child is in danger. If you or someone else is in immediate danger call the Police on  999.



National Youth Advocacy Service (NYAS)

Something worrying you?
NYAS now has an online chatroom. Why not talk to one of their trained and experienced advisers? Simply click on the advisers name as it appears on the link. Then type in your question or say what is worrying you. The adviser will reply straight away unless there is a queue when there may be a short delay. You can also request an advocate from NYAS who will help you with decision making about the care from Devon County Council.
Online Chat is available from 9am until 5pm Monday to Friday excluding Bank holidays.
This is a confidential service as long as you (child, young person or vulnerable adult) are safe.


Return to the main Help and Advice page, or check out these other advice pages…